Woman checking her orders before delivery

Manage and keep track of orders in one place

Order Management

Simple Order Management

We provide a comprehensive yet easy-to-use Order Management system that allows you to receive and manage orders from your website, or create orders manually for telephone or walk-in customers.  We support a range of order methods including:

  • Account Orders - for customers who pay on Invoice. Keep track of their orders and automatically invoice them once order fulfilment is complete

  • Prepaid Orders - too busy in the shop to type an order - no problem!  You can still take the customers payment and write the order details down for entry into the system when its quieter

  • To Pay Orders - do you have customers who pay on collection - if so we support this simple feature

  • Relay Order - can't fulfil an order due to limited stock, or the delivery is too far? Why not relay the order to another business

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Our order form is designed to be simple and quick to use.  You can access it from the back-office login on your PC/Mac, or use the POS.

  • Use the automatic address finder to populate delivery addresses accurately and fast

  • Add discounts and delivery charges to your order

  • Send a professional looking order confirmation to your customers

  • Add attachments to your orders - e.g. promotional vouchers to increase sales

  • Gain customer consent through the order process to send marketing information to help boost sales

  • Email a tax invoice along with the order confirmation

  • Print the order off and keep a paper copy

Automatic Address Finder

Find addresses easily using our global address finder service

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Process Payments

Process payments with our integrated payment providers - we currently support PaymentSense, Dojo, Sumup, Paypal and WorldPay. We will be introducing Stripe soon!

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